Privacy-policy
Effective Date: [04/05/2026]
At Nellai Home Care, accessible from www.nellaihomecare.in, protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
When you use our website or services, we may collect the following details:
Name
Phone number
Email address
Address (for service visits)
Type of appliance and service requested
Customer feedback or messages
Automatically collected data such as IP address, browser type, and cookies usage
2. How We Use Your Information
We use your information for:
Booking and providing home appliance services
Responding to your calls, messages, or inquiries
Sending service confirmations and updates
Improving our service quality and website performance
Maintaining internal records
Complying with legal requirements
👉 We do NOT sell or share your personal data with third parties for marketing.
3. Cookies and Tracking Technologies
Our website may use cookies to:
Improve user experience
Track website performance
You can disable cookies anytime in your browser settings.
4. Data Security
We take strong measures to protect your data:
Secure storage systems
Limited access to authorized staff only
Regular security checks
5. Third-Party Services
We may use trusted tools like:
Google Forms
Analytics tools
These are used only for service improvement and follow strict data protection standards.
6. Your Rights
You have the right to:
Access your personal data
Correct or update your details
Request deletion of your data
Withdraw consent anytime
📧 To request, contact:info@nellaihomecare.in
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy when needed. Updates will be posted with a revised effective date.
9. Contact Us
Nellai Home Care
Tirunelveli, Tamil Nadu
📧 Email:info@nellaihomecare.in
📞 Phone: 9500007596